Rapid BPO

Telecommunications | Financial | Insurance

To be the worlds most trusted outsource partner, by providing our clients precise measurement and insights into each channel of their business within which they entrust us.

Further, for all our clients to have complete confidence in our ability, to provide a reliable end to end service in acquiring, fulfilling and servicing their customers.

01

TELEPHONIC INTERCONNECTS

Scalable telephonic interconnect services

02

REDUNDANCY

Complete infrastructure redundancy with multi-point failover services.

03

CALL CENTRE CALL SOFTWARE

Tried and tested contact centre call software and running processes

04

ROBUST CRM SOFTWARE

Operational customer management software and processes

05

LARGE SCALE INFRASTRUCTURE

We have the ability to upscale at short notice.

06

24 HOUR SECURITY

Our premises include 24 hour security and parking.

07

ACCESSABLE

Close proximity to an international airport and public transport.

08

TIER 1 CONNECTIVITY

Were always available and in contact due to tier 1 connectivity

Let us build value for your business.
TAILORED APPROACH

Although we provide a host of outsource services, each service is tailored to your company’s needs & objectives. We therefore work with you long before the launch of any service.

DATA ANALYTICS

The big data revolution is taking the world by storm and some studies have shown that when a company’s operations are informed by data analytics, profits rise by 5%-10%.

HUMAN CAPITAL

Rapid BPO certainly has the best contact centre environment to work in. Not only will you find excellent, proven growth opportunities, but also a caring, fair and fun place to work.

LOCAL OPERATIONS

Located in Cape Town, we are positioned & protected to look after your outsourcing requirements. Whilst being in the most beautiful city of South Africa

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